Contact Us
We are always happy to help our customers.
If you have a query regarding an existing order please connect to us via Live Chat where one of our Customer Service Team will be happy to assist you, do have your order number ready as this will help us to deal with your request more efficiently, alternatively email us at [email protected]
Alternatively to place an order or get more information on specific deal contact us on 0333 900 1144 and select Option 1. Please be aware our Sales Team will not be able to assist with queries regarding existing orders.
If your enquiry relates to insurance purchased on or after 2nd March 2026 then please contact our insurance partner on 0333 900 1177 or at ktmdeviceprotection.co.uk. Access your Customer Portal here to view your policy details.
Customer Service
Sales Hotline
Contact Address
Unit 5, The E-Centre, Easthampsted Road, Bracknell, Berkshire, RG12 1NF
Please note: This is not our returns address. Any handsets that get returned to this address will be returned to sender. Please click here for returns information.
