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UK Customer Service
UK Customer Service
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14 Day Returns Policy
14 Days Returns Policy
Terms may apply

Contact Us

We are always happy to help our customers.

If you have a query regarding an existing order please fill out the contact form, including your order number as this will help us to deal with your request more efficiently.

If you are not contacting us regarding an existing order then please leave the order reference field blank.

Alternatively you can contact a member of our sales team on 0333 900 1144

You can also get in touch on Twitter at @metrofone

Call Centre Opening Hours

Monday - Thursday
9:00 - 20:00
10:00 -18:00
Bank Holiday
10:00 - 16:00

Please note: Order processing is 24 hours a day.

Contact Address

Unit 5, The E-Centre, Easthampsted Road, Bracknell, Berkshire, RG12 1NF

Please note: This is not our returns address. Any handsets that get returned to this address will be returned to sender. Please click here for returns information.

Returns Address

Returns will only be accepted with a valid returns form. Please follow the link below and complete the form.

Returns Form >
Accepted Payment Methods
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Need help with your order? 0333 900 1144